Privacy Statement

Privacy Policy

If you are a customer at Teazle Handmade I may collect some information about you.  This may be your name or username, email address, and in some cases, your home address and telephone number. This page sets out everything you might like to know about how I collect, use and store this information. If there is anything else you would like to ask me then please don’t hesitate to get in touch at julia@teazle.co.uk or use the contact form link at the top of my page.

IMPORTANT NOTE: When I talk about "information", I am only referring to the contact details listed above I never have access to any of your sensitive financial information when you make payments using PayPal, Squarespace, Zettle etc.  All of that important information is held securely by the processing companies. They never share it with me or anyone else

How I collect information

Whenever you order from me, either directly through my website, social media or directly, you give me sufficient information about you to enable me to process your order.

I may also take orders from you in person or by phone or email when I need to ask for and use your contact information.

My website providers at Squarespace have cookies enabled to make sure your computer (or other device) is recognised when you visit them again. 

Why I collect information

I rely on a number of legal bases to collect, use, and share your information, including fulfilment of orders, provision of customer support, when you have provided your affirmative consent (eg by joining my mailing list), to stay legal (eg tax law) or to comply with seller policy on third party sites such as Squarespace

 

Who has access to your information

Just me and I never share anyone’s information.  Your data is securely held on the servers at Squarespace, Paypal and izettle.

How I use your information

Your information will only ever be used in the way that you have agreed for it to be used, mostly for completing your orders with me.  If you join my mailing list then you will only receive what you signed up to receive, no more, no less.  If I want to send you anything different then I will ask you first if it’s ok.

How I store information

Your details are held on the secure servers at  Squarespace and Paypal as well as my email account provided by Clook Internet.  

Your rights

You can request to see what information I hold about you at any time and I will share that with you free of charge within a month of asking. You also have the right to ask that your details be deleted, amended or transferred.